When a container arrives at the rail ramp, you don’t have much time to pick it up before demurrage starts accruing. That’s why it’s important to have accurate visibility into ETAs, LFDs, and availability.

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Our rail data has been battle tested by the best in the business. So instead of chasing information, you can rely on our alerts to let you know when things are not going to plan. With exception-based alerts, operations teams can focus on staying ahead instead of playing catch-up.

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• Save time and improve the efficiency of your team
  Remove the need to manually check rail sites. Get accurate data delivered automatically from the rail carrier into your team’s operating dashboards: ETD, ETA, LFD, sightings, availability, street dwell, and more.
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• Stay proactive with exception-based alerts
  Improve customer satisfaction with the ability to communicate exceptions upstream. Get notified about delays, failures to load, holds, ETA changes, availability, detention risk, border crossings, and more

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OpenTrack has allowed total visibility into our international Logistics Supply Chain. The greatest benefit of utilizing the visibility tool is knowing exactly when containers are available in the USA ports and rails—and the ability to track how many days a container has been out for delivery. OpenTrack has allowed us to dramatically drive down demurrage, detention and chassis expense.

Jack Conaghan, Autozone

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The most accurate data delivered right where you need it

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With OpenTrack Rail Visibility, you get:

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1. Predictive visibility: Better ETAs and ETDs than anywhere else
2. Rail sightings
3. Last Free Day
4. Availability
5. Failure to Load
6. Chassis numbers
7. All key milestones for origin and destination rail moves
8. Direct connections with all North American rail carriers, including all class 1 railroads

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Reliable data directly from the source

Seasoned operators trust OpenTrack data because they know it’s accurate. That’s because the data comes from OpenTrack’s direct connections with:

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• All North American railroads
• All Class 1 railroads
• All top Steamship Lines
• All top North American ocean terminals
• A growing number of international ocean terminals

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Delivered automatically to where you need it

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OpenTrack is designed to put the data right where your operations team needs it.

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• Plug-and-play TMS integrations
• Intuitive web dashboard you can use from day one
• Email automations allow you to integrate without the need for IT resources
• Spreadsheet automations to easily plug into existing processes
• Simple API for painless custom integrations with any system

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Stay ahead with exception-based alerts

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• Customize your exceptions and get alerts to stay on top of them
• Automate notifications to key parties, improving results while improving customer satisfaction

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Here are just some of the notifications you can configure to make your operations team lightning fast and drive down demurrage and detention:

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Shipment Delays

Be the first to know when a shipment is delayed. Whether there’s a failure to load, or the train is delayed, or the vessel discharge got pushed back — OpenTrack is constantly monitoring to notify your team right away, enabling you to take early action.

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Failure to Load

It’s frustrating when a carrier rolls your shipment to a new vessel or train. It’s even more frustrating if you don’t know about it until days or weeks later. With OpenTrack, you can be notified immediately when a Rolled Cargo Incident is detected.

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No Spottings

Stay on top of potential delays before they ruin your day. OpenTrack detects when a container hasn’t been spotted in transit on rail and alerts you immediately. Save time searching carrier sites, prevent costly delays, and improve customer satisfaction with timely No Spottings Alerts.

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Availability

When a container is available, you need to know right away. Get notified about available containers in real time, so you can prevent demurrage and keep your drayage operations running smoothly.

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Street Dwell and Container Return

To drive down detention fees, you need to know which containers are at risk. That’s what’s included in OpenTrack’s Street Dwell Alerts. We let you know which containers are at risk of detention so you can prioritize their return.