Customer Portal

A female trucker using a tablet with an OpenTrack UI graphic showing live updates for shipping containers

Customer Portal

Supercharge your sales team

Win new business and stand above the competition with OpenTrack’s white label customer portal. The turnkey way to give customers a digital experience they won't want to work without.

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What Customers Say

Win new business and retain key accounts

Get an edge in your next RFP by delivering end-to-end visibility, exceptions, and performance metrics directly to customers.

Give your customers a great experience

The only customer portal loved by the top BCOs in North America. Full service visibility, performance analytics, exception monitoring, and more — all included.

Instantly upgrade your digital presence

No integration required. All it takes is a few MBLs, and your platform is ready to roll out.

The client interface you’ve been dreaming of — without the price tag

The OpenTrack white label customer portal is included with every visibility subscription.

Put customer satisfaction on autopilot

Give customers a 24/7 self-serve way to answer their own questions, freeing your team to do bigger things.

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End-to-end container visibility

Visibility across ocean, terminal, rail and road

Ocean Visibility

Don’t let transshipments surprise you

Rail Visibility

Granular milestones, sightings, availability notices, LFDs and precision ETAs

Delivery Visibility

Streamline your drayage operations

Predictive Visibility

AI powered ETA/ETD prediction for ocean and rail

Document Management

Streamline your document management & delight your customers

Performance Analytics

Make informed decisions with transit, dwell and anchorage time metrics

Chassis Management

Cut costs and increase access capacity through our partnership with FlexiVan

Automated Reporting

Automate reports to your customers & partners

Exception Monitoring

Configurable exception alerts in an intuitive dashboard

API

Easy-to-use container tracking API

Dashboard

Your shipments at your fingertips

Integrations

Don’t learn a new system. We’ll deliver the data straight to yours.

Email Processing

Track your containers and upload documents just by forwarding an e-mail to OpenTrack

Let's schedule a demo today!

Want to see how OpenTrack empowers you to make informed decisions, save time and reduce costs? Set up a demo today!

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OpenTrack helped us cut down on labor time, gave us better data, and gave us the ability to have educated discussions with our customers about their containers.

Steve Browne

Director of Operations

Our partnership with OpenTrack combines Turvo’s collaborative TMS with OpenTrack’s ocean freight visibility to enable logistics service providers and shippers to reduce transportation costs including demurrage and per diem fees, improve on time deliveries & create efficiencies throughout the supply chain for a better overall, more connected customer experience.

Jeff Graan

Vice President of Solution Engineering

Our goal at port x is to provide a gold level of service in the domestic transportation industry, and one of the ways we do that is by using the best technology available. The OpenTrack platform makes the tracking process significantly more efficient for our operators that use to spend too much of their time checking different sources for the most up to date tracking information.

Tom Zeis

Director of Turvo and Continuous Improvement

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