OpenTrack ocean ETAs combine carrier, terminal, and AIS-based predictions, then select the best estimate using logic shaped by hundreds of operators. Every ETA targets vessel berthing, not anchorage. When sources disagree, Data Explainability shows every candidate ETA, the one we display, and plain-language reasoning in the dashboard or API.

Without this layer of intelligence, bad ETAs can ripple into drayage, appointments, and demurrage, yet operators still bounce between portals to guess which number to trust. We measure accuracy daily against actual arrival across the shipment lifecycle. For example: On a Yantian–Long Beach shipment, OpenTrack was 33 minutes off ten days out; the steamship line ETA was five days early. See how we measure and improve ocean ETA accuracy.

OpenTrack delivers container data across the four dimensions operations teams need: completeness, timeliness, accuracy, and standardization. Multiple data streams (including push integrations) fill gaps single carriers leave; operator-trained logic and human review resolve conflicts; milestones follow DCSA standard format across ocean, rail, and road. Learn how OpenTrack delivers exceptional data quality. Map Routes adds multimodal map segments using AIS, rail sightings, and truck GPS so teams see where the container is headed, not just the last milestone.

Portals, EDI, and spreadsheets leave teams cross-checking by hand even after they pay for a system. OpenTrack replaces that with one feed your dashboard, exception workflows, and TMS can rely on without a daily portal ritual. See why cheap tracking often costs more than you think.

Yes. Track every carrier on your book, across alliances, from one place. OpenTrack covers 99% of global ocean shipments through deep integrations with connected ocean carriers, including barge moves, transshipments, door moves, and GPS tracking. Use one dashboard, a white-label customer portal, or the same milestones in your TMS via API or webhooks.

A multi-carrier book shouldn't mean a dozen browser tabs. Direct integrations with steamship lines and terminals keep milestones consistent across every carrier on your book.

Yes, it syncs both ways. Standardized milestones reach you close to when events occur, and OpenTrack supports two-way sync with your TMS, WMS, or ERP so updates and actions flow in both directions through pre-built integrations, REST API, and webhooks. Because we prioritize push integrations, data lands close to real time without manual pulls or portal checks. See our approach to data timeliness.

Visibility only helps if it arrives where your team already works. Start tracking from a master bill or booking on day one while IT wires deeper automation on your timeline.

Yes. Exception Monitoring alerts on rolled cargo, delays, demurrage and detention risk, and other critical exceptions with customizable thresholds. For demurrage risk, we combine Last Free Days from direct terminal and carrier connections with machine-learning dwell analysis.

Most D&D fees come from seeing the problem too late, not from bad intentions. The Exceptions Dashboard surfaces at-risk containers 24 to 48 hours before free time expires, with timestamped records teams can use to act early or dispute incorrect bills. Learn how OpenTrack helps eliminate detention and demurrage.

Yes. For ocean, provide a master bill of lading or booking reference to start tracking, and add container numbers when you need specific units on that shipment rather than every container on the bill. Domestic rail is different: a container number alone is enough.

Submit via the dashboard, API, bulk upload, your TMS integration, or by forwarding shipment emails to OpenTrack (details in the body or attachments). Our automated inbox extracts key fields to start tracking without a formal integration.

Yes. The OpenTrack API supports container queries, webhooks, and milestone data with source attribution and ETA explainability. See our API docs. Pre-built TMS integrations include CargoWise, Turvo, Magaya, Revenova, Shipwell, Logistically, and Descartes.

TMS and logistics copilots need more than raw carrier JSON. Our architecture reconciles carrier, terminal, AIS, and unstructured inputs before anything hits the API, so workflows can answer "why is this container delayed?" with context. See why AI agents use OpenTrack APIs.

OpenTrack covers 99% of global ocean shipments through connected ocean carriers, so intra-Asia, Europe, and Middle East lanes are visible wherever those carriers operate, with barge moves, transshipments, and door moves included. Direct integrations with all North American terminals add the deepest port-level detail (Last Free Day, availability, outgate).

Coverage depends on your specific carriers and lanes, not a region label. See what's connected. We maintain direct links with all North American terminals, all Class I rail carriers, and all major ocean carriers, plus a growing list of smaller carriers.

Yes. OpenTrack provides end-to-end visibility across ocean, terminals, rail, and drayage in one timeline: vessel berthing through port availability, rail ramp or outgate, drayage appointments, and empty return.

The handoff from vessel to truck is where containers disappear and fees begin. See delivery visibility for how OpenTrack covers the port-to-door handoff.

Yes. Start with a master bill or booking and the included white-label customer portal, then scale into API or TMS integrations. Pricing is pay per container tracked, not per user or API seat, with no minimum commitments. Schedule a demo for a quote based on your volume.

Low per-container fees mean little if demurrage and manual tracking labor eat the savings. OpenTrack deploys in weeks versus months of in-house build (buy vs. build guide), without hiring a dedicated tracking team. See the hidden costs of cheap tracking.