Exception Monitoring
Shipping containers on a train and an OpenTrack UI graphic showing a failed to load alert
Exception Monitoring

Stay ahead with proactive monitoring and alerts

Instantly receive critical exceptions like rolled cargo, delays, and demurrage & detention risks. Enable 24/7 monitoring of your container shipments.

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Case Studies

Real-time alert system

Receive instant notifications for critical exceptions, allowing you to take immediate action and prevent costly delays or fees.

  • Rolled Cargo
  • ETA Changes
  • Last Free Day
  • Rail Dwell
  • and much more

Automate customer communications

Add your customers to receive automated alerts with the exact information they need, and none they don’t.

Customizable monitoring parameters

Tailor your monitoring to your specific needs by setting custom thresholds and priorities for different types of exceptions.

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Want to see how OpenTrack empowers you to make informed decisions, save time and reduce costs? Set up a demo today!

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Features

API

Easy-to-use container tracking API

Dashboard

Your shipments at your fingertips

TMS Integrations

Don’t learn a new system. We’ll deliver the data straight to yours.

Email Processing

Track your containers and upload documents just by forwarding an e-mail to OpenTrack

Related Articles

Blog
A container ship and an OpenTrack UI graphic showing a delivery schedule appointment table
November 19, 2024
OpenTrack’s Visibility and Exception Based Management Tools Boost On-Time Delivery for a Top Drayage Provider
End-to-end Container Visibility
Delivery Visibility
Exception Monitoring
Freight Forwarders
Trucking Carriers
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Here's what our customers say

OpenTrack helped us cut down on labor time, gave us better data, and gave us the ability to have educated discussions with our customers about their containers.

Steve Browne
Director of Operations

Our goal at port x is to provide a gold level of service in the domestic transportation industry, and one of the ways we do that is by using the best technology available. The OpenTrack platform makes the tracking process significantly more efficient for our operators that use to spend too much of their time checking different sources for the most up to date tracking information.

Tom Zeis
Director of Turvo and Continuous Improvement

Our partnership with OpenTrack combines Turvo’s collaborative TMS with OpenTrack’s ocean freight visibility to enable logistics service providers and shippers to reduce transportation costs including demurrage and per diem fees, improve on time deliveries & create efficiencies throughout the supply chain for a better overall, more connected customer experience.

Jeff Graan
Vice President of Solution Engineering

With carrier reliability at only 38%, we needed an ocean visibility tool that set us apart and gave our customers the information they needed to make critical decisions. OpenTrack fit that requirement perfectly!

Bonnie
Vice President of Business Development and Customer Care
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