Freight Forwarders
Freight Forwarders
Lower cost to serve across every shipment.
Fewer touches per shipment, fewer status emails, fewer late fees. OpenTrack handles the routine work so your team can handle more volume.
Fewer touches per shipment, fewer status emails, fewer late fees. OpenTrack handles the routine work so your team can handle more volume.
OpenTrack does the work for you and your customers with exceptional data and easy integration, all in one place, helping you make informed decisions, save time and reduce costs
OpenTrack brings together all sources to offer the most complete, timely, accurate, and standardized container tracking solution for logistics professionals via easy integrations and a modern web app.
Instantly receive critical exceptions like rolled cargo, delays, and demurrage & detention risks.
Stay proactive without the manual effort using customized reports and scheduled alerts.
Easily understand trends in carrier and lane performance to improve your supply chain over time. From executive summaries to operational alerts, get the metrics that matter — when they matter most.
Plan ahead with confidence. Know exactly when shipments will arrive and optimize capacity for maximum efficiency.
Become more proactive
Your workflows are only as good as the data that powers them. Be the first to learn about potential service failures. Get the tech you need to become more proactive, and reap the benefits: better employee satisfaction, a lower cost to serve, and ultimately higher customer satisfaction.
Reduce unforced errors
Don’t let a small percentage of exceptions eat into your margins. Understand which shipments are putting your business at risk and OpenTrack actions them before it becomes catastrophic. Systematically mitigate operational risk across all your shipments with automated exception monitoring.
Supercharge your ops team
Data reliability doesn’t get solved by headcount. You need the right tools. Imagine everything your team could do when the best data in the industry just appears at their fingertips. Instead, put that capacity to work anticipating exceptions and preventing unforced errors.
Impress your customers
Better all-around customer service starts with operational excellence and ends with a polished, always-on digital experience. You need both to differentiate.
With OpenTrack’s White Label Customer Portal, give your customers unparalleled visibility and ease-of-use, enhance your brand promise, all while cutting your team’s customer service burden.
Unlock new revenue opportunities
We’ve built cutting-edge tools that you can resell to your customers. Discover the new revenue streams you can unlock when you have a data-driven edge over the competition. From Predictive ETAs to Performance Analytics and more.
Monitor provider KPIs
Get more data to negotiate with carriers and service providers. When OpenTrack checks contract-relevant performance metrics, you’ll see your performance improve and your bargaining power increase.
OpenTrack’s Insights allows you to evaluate performance instantly, so you can have data-driven conversations with your providers. Ensure your providers are accountable for agreed upon KPIs and improve service where necessary.
Simplify agency agreements
Streamline communication with overseas agents. OpenTrack eliminates chasing commercial docs via email. Create one version of the truth for your customer with tracking milestones and documents all in one place.
Let's schedule a demo today!
Want to see how OpenTrack empowers you to make informed decisions, save time and reduce costs? Set up a demo today!
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