Staying Ahead: How OpenTrack Helps You Navigate Supply Chain Disruptions

"Adversity reveals genius, prosperity conceals it."

- Horace

Supply chain disruptions happen. It’s how you manage them that sets you apart.

There is a way to manage them that can reduce their impact on your operations. Instead of causing delays, increased costs, and customer dissatisfaction — disruptions can provide you with opportunities to build trust and solidify your leadership in the market.

At OpenTrack, we understand the importance of staying ahead of these challenges. That's why we've developed a suite of powerful monitoring and alert features to help you react swiftly and effectively when disruptions occur.

Let's dive into some of the incidents we monitor and how our alerts can help you maintain control over your shipments:
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1. Rolled Cargo

Cargo rolling occurs when a shipment is moved to a different vessel than originally planned. OpenTrack's system is designed to detect these changes instantly.

• We monitor changes in Estimated Time of Arrival (ETA) and vessel assignments
• As soon as a change is detected, you receive an alert
• This allows you to quickly adjust your plans and communicate with stakeholders
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2. Delay Alerts

Delays can ripple through your entire supply chain, affecting production schedules and customer commitments. Our delay alert system keeps you informed of significant changes:

• OpenTrack detects and notifies you of substantial or minor ETA changes (you decide)
• We automatically compare the initial ETA to the current ETA (or actual arrival)
• You receive a comprehensive report highlighting the most delayed shipments
• This prioritized view ensures you focus on the most critical issues first
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3. Split Cargo

Split cargo events occur when some containers from a Master Bill of Lading (MBL) are left at port while others depart. Our system helps you stay on top of these situations:

• We detect when containers on an MBL are separated during departure from a port
• You receive an email report highlighting the shipments that have been split
• This allows you to confidently anticipate changes needed down the road, instead of firefighting at the last minute

4. Diverted Cargo

When cargo is diverted to a deferred service, it can lead to unexpected delays and additional costs. OpenTrack's monitoring helps you stay informed:

• We detect when a new transshipment stop is added to a shipment's itinerary
• You receive an email report of these events, giving you an early warning system to take action
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5. Elevated Transshipment Dwell

Extended dwell times at transshipment points can lead to increased costs and delays. Our system keeps a close eye on these situations:

• OpenTrack monitors how long containers spend at transshipment stops
• We alert you when containers are dwelling longer than expected, so you can take action to get them moving
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Automated monitoring for all your shipments

When your team develops a deep level of trust in the underlying data, you unlock the power of automated monitoring and alerting to navigate supply chain disruptions with greater confidence.

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